FLEB Terms & Conditions

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Terms & Conditions
Finger Lakes Exotic Birds warrants that, at time of purchase, the bird(s) invoiced are in good health. The BUYER is encouraged to have bird(s) examined by a veterinarian of their his/her choice within 5 days of purchase. If during this 5 day period, the bird(s) are found to have a pre-existing condition that affects their health or well-being as determined by examining veterinarian, and proper proof is made available, we agree at our discretion, to either refund to the BUYER the purchase price or to replace said bird(s) with bird(s) of the same species, sex (if known), and age or bird(s) of equal value. Finger Lakes Exotic Birds reserves the right to have a veterinarian of our choice confirm findings. This guarantee is null and void if closed band is absent from said bird(s) or proof of such is not made available upon request. Guarantee excludes unweaned babies.

Unweaned Babies Policy
The health, safety and well being of our baby birds is our greatest concern. Finger Lakes Exotic Birds will only sell unweaned babies to experienced hand feeders. References may be requested prior to the sale of unweaned babies. Unweaned birds are not guaranteed, as there are so many factors involved in their care that we have no control over, once they have left our nursery. After safe arrival Finger Lakes Exotic Birds is not to be held responsible for illness or death of unweaned babies. We are committed to raising healthy, robust babies and will only ship babies that appear 100% healthy.

Payment and Shipping
At this time we accept cashiers checks, money orders and bank wire transfers. A 50% non-refundable deposit is required to reserve a baby to be handfed and weaned. All other purchases require a minimum 50% deposit with the balance due prior to shipping. All shipping costs are the buyers responsibility including health certificates if required and a $25 to $40 shipping crate charge. We ship Continental Quik Pak out of Buffalo, New York. Quik Pak cargo is $99 for containers under 9 pounds and $130 for containers weighing 10 to 100 pounds with no vet check required. Finger Lakes Exotic Birds pledges to ship your bird(s) within 1 to 3 days after payment is received weather permitting.

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